As we have discussed in past posts [scroll down to see several], the board has committed to improvement in five areas this year. We have promised to:
- Improve accessibility.
- Hear from members.
- Communicate more.
- Increase accountability.
- Evaluate the organization’s structure and activities.
We’d like to share some of the steps we’ve taken in these areas with our members and with the general public.
This week, we’ll look at our successes and our next steps to Communicate more.
What we’ve accomplished
Audited our email groups. As the organization has matured, we’ve realized that we have had legacy email groups that were forwarding to the wrong people, which meant we had a broken chain of communication in some cases. We reviewed, analyzed, sorted, and reorganized email groups under 107ist.org.
Posted committee and board meetings on the website and on social media. In the past, not all committees and work groups publicly posted dates and times for meetings. We have been posting these to the website, with the option to sign up to attend those that are open to membership and/or to the general public. We also post reminders of these meetings on social media, along with links for members to sign up if they wish to attend.
Created a process for members to be able to submit questions/feedback to the Front Office. While the 107IST board has had regular monthly meetings with the PTFC Front Office for years, we hadn’t formalized ways for members to submit questions. Now we do, and we follow up with members after the fact.
Updated the newsletter to include contact information for the board, as well as reminders of board meeting dates and times.
We are in the process of organizing TA and 107IST website and blogs to reflect the organization’s structure.
We post the 107IST board meeting agenda ahead of every meeting, we post board meeting minutes after every meeting, and the Comms team follows ongoing processes for communicating weekly meetings and events via the newsletter and social media channels.